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Hitachi

Hitachi eBworx

Digital Credit Management System (DCMS)

Automated Credit Origination and Processing Management Solution

Automated Credit Origination and Processing Management Solution

Digital Credit Management System (DCMS) is an end-to-end automated rules based credit origination solution covering origination from various channels including outsource agencies, credit underwriting and approval via web-based PCs and Mobile Tablet.

Our solution manages the operational risks embedded in credit management. It is the backbone that holds together the components of enterprise credit management, facilitates cost-effective and efficient credit processing, whilst increasing management's information and control on credit and operational risks.

DCMS has proven to provide higher levels of customer service, greater customer satisfaction, as well as improved productivity and cost effectiveness for our existing customers.

Digital Collection and Recovery System (DCRS)

Digital Collection and Recovery System (DCRS)

Effective Management of Collections and Debt Recovery

Digital Collection and Recovery System (DCRS) is a web-based automated rules-driven solution which provides a 360° view of a delinquent borrower allowing banks to manage the delinquent situation holistically.

DCRS comes with the necessary parameters and decisioning engines to support automated allocation of tasks and priority of accounts to be worked on. Using these tools, financial institutions can devise a strategic collection approach based on their collection strategy which is in line with the regulatory framework for managing delinquency.