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Hitachi eBworx

Privacy Statement


Hitachi eBworx Sdn Bhd (Hitachi eBworx) has a strong commitment to privacy on the Internet. We want our Website to be useful and informative to you and to provide a means for you to obtain information about Hitachi eBworx and the ways in which we can help you. You may thus have the opportunity to provide personal information through this site. This Statement sets forth Hitachi eBworx’s privacy policy for this Website and describes the procedures we follow to respect the privacy of visitors to this site and their information.

Collection of Information

If you are merely visiting our Website, you are not required to provide any personal information and Hitachi eBworx does not collect any personal information about you. If you would like to learn more about Hitachi eBworx, including without limitation, our services and events, you will have the opportunity to provide information so that we can contact you. We will ask you for basic contact information such as your name, company affiliation, job title, physical mailing address, e-mail address and telephone number. With respect to the collection of this information, Hitachi eBworx disclaims any legal duty to verify the accuracy of any personal information that you provide to us through our Website.

We may also collect and process the following data about you:

  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
  • Details of your visits to our site, including but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access; and
  • If you contact us, we may keep a record of that correspondence.

Hitachi eBworx’s intent is not to collect any sensitive personal information from you. Sensitive personal information includes but is not limited to: race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life or criminal record. We request that you do not provide us with sensitive personal information of this nature.


Hitachi eBworx may use "cookies" in some areas of our Website. A cookie allows our site to store pieces of information in your browser and to give your browser an identifier used only on our site, without identifying you. A cookie tracks navigational habits on a website and thus allows us to customise services to the interests of the user and to determine which areas of the site are more popular than others. You have the option to configure your Internet browser to notify you when you are offered a cookie. If you do not want to receive a cookie from our Website, you may block cookies on a case to case basis or simply block all cookies. If you are not sure whether your browser has this capability, or if you do not know how to implement it, you can check with the software manufacturer or your Internet service provider. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Use of Information

Hitachi eBworx will use your personal information only to contact you in regards to the specific purpose for which you submitted that information. For example, we may contact you in response to your inquiry to provide information about our company, our services, or about careers with Hitachi eBworx. In the future, as we add features to our site, you may have the opportunity to provide information to register for certain areas of the site or to participate in various online initiatives. In each instance, Hitachi eBworx will use your information only for the purpose for which you provided it.

We may use your data to provide you with information about goods and services which may be of interest to you, and we may contact you about these by mail or telephone. If you have consented for us to do so, or if you are an existing customer, we may also contact you by electronic means. If you are an existing customer we may contact you by electronic means without additional consent with information about goods and services similar to those which were the subject of a previous sale to you.

If you have consented for us to do so, we may also share your data with selected third parties so that they may provide you with information about their goods and services which may be of interest to you. You will always have the opportunity to opt out of providing information or to request that we amend your data or remove it from our records by contacting us. If you so choose, you will still be able to access and use our Website.

Disclosure of Information

Hitachi eBworx will not sell, rent or lease your personal information. We will not collect or compile personally identifying information for third parties for their unsolicited marketing activities or for consumer marketing initiatives.

Unless we have specifically informed you, obtained your consent, or are permitted or required to do so by the laws of the jurisdiction we operate in, we will only share the personal information you provide to us with affiliates, business partners or third-party service providers who are acting on our behalf, and then only for the uses described in this policy. Hitachi eBworx will attempt to take appropriate steps to ensure that our affiliates, business partners and service providers adequately protect the confidentiality and security of your personal information.

Personal information collected by Hitachi eBworx may be transferred globally to our branch offices, affiliates, business partners or third-party service providers who are established in jurisdictions without comprehensive data protection laws. Where such transfers occur, Hitachi eBworx will attempt to ensure that the policies set forth in this Statement continue to abide.

In the unlikely event of a sale of Hitachi eBworx or a unit or subsidiary thereof, personal information acquired through this website and held by Hitachi eBworx may be made available to a buyer or prospective buyers in order for them to evaluate any such purchase or to operate any parts of Hitachi eBworx’s business.

The only other circumstance in which we would disclose your personally identifiable information would be if we are required to do so by law through a subpoena, search warrant, court order or other legal process. In such cases, Hitachi eBworx will make a good faith effort to provide only information that is the subject of the official order or request.

Update and Retention of Information

The personally identifiable information you provide will be kept as long as the information is required to satisfy the purpose for which you provided it or until you request that we delete it. Hitachi eBworx does not assume responsibility for verifying the ongoing accuracy of the information you provide. If you inform us that your information has changed, we will make appropriate corrections to reflect the updated information that you provide.


Hitachi eBworx has technological and operational security functions in place to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorised Hitachi eBworx personnel and their affiliates, business partners or third-party service providers will have access to personally identifiable information. Such personnel have agreed to maintain the confidentiality of such information.

We would like to inform you that the servers hosting our Website are located in Malaysia. If you submit personal information from outside of Malaysia, your information will be transferred to our servers in Malaysia, a country which may not ensure the same level of personal information security as your local place of residence.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to Third Party Sites

Our Website may link to a third party site. Hitachi eBworx assumes no responsibility for the information practices of websites to which our site provides links. When you link to another website, Hitachi eBworx’s privacy practices and the terms and conditions of this Statement no longer apply. You should review each site's privacy and security policies to determine such practices and whether you wish to disclose personally identifiable information on them.


Hitachi eBworx understands the importance of protecting children's privacy in an online environment. This Website does not intentionally target or solicit children 13 and under. It is our policy not to knowingly collect or maintain information about anyone under the age of 13.

Changes to this Privacy Statement

Hitachi eBworx reserves the right to amend this Privacy Statement at any time and for any reason. Please periodically check our Website to make yourself aware of any changes. Nothing contained in this Statement is intended or should be construed to create a contract or agreement between Hitachi eBworx and any user visiting this site or providing personally identifiable information in any form.

Our clients value our responsiveness, flexibility and authentic desire to help them meet, and often exceed, their goals.

They benefit from the stability and innovation that comes with Hitachi.